Giving Every Patient’s
Claim a Fair Chance.

We are a team of clinicians and technologists who believe medical necessity should be determined by clinical reality — not a payer's algorithm. We’re here to help hospitals reclaim their revenue and their mission.

Why We Exist

The Story of Two Sisters

Authsnap was born from a realization that a denied claim is never just a line item — it’s a life.

Our founder, Gretchen Heinen, saw firsthand the devastating reality of the "denial lottery." Two sisters shared the same high-risk cancer gene. Both required the exact same preventative screening.

That discrepancy is unacceptable.

In a system where an insurance algorithm can override clinical reality, the "denial lottery" has become the status quo. We built Authsnap to end it. We exist to help providers get paid for the work they did, instead of unfair red tape tying up their revenue.
our dual dna

Where Clinical Nuance
Meets AI Intelligence

Bedside Experience

Led by MDs and RNs with years of experience managing the high-stakes complexities of hospital RCM.

Clinical Nuance

We understand the medical truth behind Sepsis diagnoses and Medicare Advantage hurdles because we’ve managed them firsthand.

Medical Accuracy

Every appeal is grounded in clinical truth, not just administrative codes.

Healthcare-First

A secure, specialized platform built specifically for clinical environments—not a generic tool.

Seamless Compatibility

Designed to work with any EMR.

Safe Efficiency

We handle the heavy lifting of data extraction and drafting without ever letting a machine make a final medical decision.

Our Values

Mission Driven. Values Led.

Human First

Behind every claim is a person. We never lose sight of the patient at the end of the paperwork.

Clinical Integrity

We don't just "process" appeals; we craft them with medical accuracy and ethical rigor.

Radical Transparency

We provide clear, actionable data so hospitals always know exactly where their revenue stands.

Relentless Advocacy

If a claim is medically valid, we don't stop until it’s overturned.

The Team Spotlight

Our Leaders

We aren’t just building software; we’re building a new standard for fairness in healthcare. Our team is a unique blend of "bedside" experience and "bench" innovation — combining frontline clinical perspectives with technical precision