Who We Are

Authsnap, Inc. is a team of healthcare experts who have come together to create solutions for hospitals in the complex areas of revenue cycle management. Our strong team consists of technical experts, nurses, doctors, and leadership experts who have worked at the top healthcare companies in the world.

Our founder team has extensive knowledge of the complexity around denials and the challenges that hospitals face. We have created proprietary software that utilizes data science technology to significantly decrease the time it takes to manage denials and the number of clinicians that need to be involved in the process.

We seek to partner with hospitals and health systems to recapture denials as well as proactively prevent denied claims through data science to deliver positive cash flow.

Our goal is to become the gold standard in the claims denial industry by leveraging data science to empower providers to deliver consistent and accurate clinical assessments of denied claims in a SNAP™, allowing hospitals to protect valuable clinician resources.

Our Founders

  • Gretchen Heinen, RN, PHN, BSN

    Gretchen Heinen, RN, PHN, BSN

    Founder, CEO

    RN Case Manager with comprehensive case management expertise, prior authorization and denials. Specializing in reducing avoidable admissions and optimizing healthcare resources. Developing individualized care plans, collaborating with interdisciplinary teams, and streamlining care processes. Strong critical thinking, communication, and adaptability skills with a focus on positive patient outcomes.

    Extreme passion for helping patients and health systems maximize their rights and benefits in their health plans.

  • Dr. Wael Khouli, MD, MBA

    Co-Founder, CMO

    Seasoned Physician Executive with over 20 years of experience in clinical care and healthcare management. Former Chief Medical Officer at LifePoint Health. His background spans various care settings, showcasing a versatile understanding of the healthcare landscape.Proven

    expertise in leading diverse medical teams, implementing innovative healthcare programs, and elevating the quality and efficiency of medical care.

  • Scott Senden

    Scott Senden

    Co-Founder, President

    Extensive background in technology leadership. Former Vice President at UnitedHealthGroup. Expertise and background in organization lead to the development of new markets and the creation of new capabilities. Importantly, these goals were consistently delivered while simultaneously improving operating models and embracing a strong culture of employee engagement. Diverse knowledge of capital plans and leading teams.

  • Stacy Bengtson

    Stacy Bengtson

    Co-Founder, Advisory Board Member

    Sales and Marketing Leader who brings over a 15 of expertise in insurance and healthcare solutions specializing in forging impactful partnerships with hospitals and health system leaders. With experience from companies such as Medtronic and J&J, she a keen understanding of healthcare dynamics, she navigates C-Suites adeptly, driving initiatives to enhance patient care and operational efficiency. Her strategic acumen and collaborative approach have consistently delivered innovative solutions, while elevating healthcare outcomes.​

Meet the team

  • Our in house IT development team is a robust mix of front end, back end, data scientists and AI experts that all have US based healthcare understanding. Building our complex and proprietary product requires a development team that has understanding of healthcare billing, prior authorization. Our dev team has a unique insider perspective on product design and functionality.

  • Our grant writer helps us to secure funding for underserved populations, rural hospitals and areas where healthcare deserts are at risk. This allows us to further our mission, even to areas that are financially struggling.

  • Our operations support helps us with day to day business development support. This critical support allows us to spend our time where it matters, which is in helping hospitals.

  • Our sales team travels the country to meet with partners and hospital systems. We meet our customers and partnerships at conferences and local associations such as the ACMA and HFMA. We are committed to contributing to the betterment of the field of hospital finance and revenue cycle management through speaking and sponsorship opportunities.

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